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Welcome To ODIN SHOP
No questions asked exchange
Order & Delivery
- Free shipping across Pakistan
- 5–6 business days in major cities, 7–8 in others
- Trackable with Z‑xxxxx ID
Change & Cancellation
- Modify/cancel within 4 hours or before dispatch
- Cancellations processed within 2 days
- Refunds take 7–10 business days
Warranty, Repair & Replacement
- Report wrong/damaged items within 24 h
- Report software faults within 7 d
- Physical damage after 24 h → Repair only
- Fault repairs: 15–20 days (parts + labor under 1‑year warranty)
Complaint Process
- Register via ‘Register Complaint’ form + video
- Quality & authenticity checked on return
- Wrong/damaged replacements after verification
App & Tech Support
- Use correct app (Zero Lifestyle, Da Fit, Wear Pro, FitCloud Pro)
- Report software faults within 7 d
- Ensure Bluetooth 4.4/IOS 7+, app runs in background
- Troubleshooting: connectivity, notifications, GPS, sensors
Usage Guidelines
- Use recommended charger—no fast charging or water exposure
- Bluetooth range max ~10 m
- Battery life: 7–10 days (2–3 days with calling)
- Health metrics are for lifestyle only, not medical
Contact & Additional Info
- 📞 +923398055561 or WhatsApp (via site widget)
- 1-year warranty—only parts charged outside warranty
- PDFs for Terms, Privacy, Warranty, Corporate policies
- Follow updates/offers on FB, IG, TikTok & YouTube
Important Notice
- Only accept parcels with ODIN-branded packaging (flyer & box).
- Do not accept if the parcel is damaged, opened, or mishandled.
- Product should not any scratched or damage.
- All Accessories should be present with in the box.
- Box should not be damaged.
- The QA department will determine the refund or replacement after the inspection.
FREQUENTLY ASKED QUESTIONS
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